Shipping Policy

At Freya Jewels, we are committed to delivering your exquisite jewelry with the utmost care and efficiency. Below, you will find all the details about our shipping process, timelines, and policies.

1. Processing Time

• Order Processing: All orders are processed within 1-2 business days. Once your order is processed, it will be shipped via your selected shipping method.
• Custom or Personalized Orders: These may require additional processing time due to the nature of customization. Estimated delivery time will be communicated during the purchase.

2. Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information. You can track your package using the tracking number provided in the email.

4. Shipping Restrictions

• We currently do not ship to P.O. Boxes or military addresses.
• International shipping may be subject to customs duties, taxes, or other charges. These fees are the responsibility of the buyer.

5. Lost or Damaged Shipments

Freya Jewels ensures that each piece is carefully packaged for delivery. However, if your shipment is lost or damaged in transit:

• Contact us within 48 hours of receiving a damaged package.
• For lost packages, please notify us immediately, and we will assist with tracking and claim procedures.

6. Changes to Shipping Information

If you need to update your shipping address or any other details, please contact us within 24 hours of placing your order. Changes made after the item has shipped may not be possible.

7. Delivery Delays

While we strive for timely deliveries, unforeseen circumstances such as weather or carrier delays may occur. Freya Jewels is not responsible for delays beyond our control, but we will keep you informed if any disruptions arise.

8. Contact Us

If you have any questions regarding your shipment, please feel free to reach out to our support team:
Email: freya.net.in@gmail.com
Phone: +91 84840 62077

Thank you for shopping with Freya Jewels! We value your trust and are committed to ensuring a seamless delivery experience.